§ 00 · TERMS OF SERVICE

THE RULES,
PLAIN AND SHORT.

These terms are the contract between you and RIZZ AI LAB when you use OnBrand. By creating an account or joining the waitlist, you agree to them.

Last updated · 22 July 2026
§ 01

The service

OnBrand is an autonomous engine for social content. It generates images, video, captions and replies on your behalf, scores them against your brand kit, schedules and (when connected) publishes them, and learns from your decisions and results.

The service is provided by RIZZ AI LAB, based in Riga, Latvia.

§ 02

Your account

You must be at least 16 years old and able to enter a binding contract. You are responsible for keeping your login credentials safe and for anything done under your account.

You may create separate brand kits inside your account. Each connected social account must be one you own or are authorised to operate.

§ 03

Credits and billing

OnBrand uses a weighted credit system. One image costs one credit, a carousel costs three, a 5-second reel costs five, and a 10-second reel or lip-sync costs ten. Comment replies do not cost credits.

Plans include a monthly credit allowance. Unused credits carry into the next cycle up to twice your plan's allowance. Extra credits can be topped up at any time.

Subscriptions renew automatically until cancelled. Cancellations take effect at the end of the current billing period. We do not refund partial periods unless the law requires it.

Annual plans are billed once for the year at a discounted rate.

If a founding-cohort discount is applied to your account, it stays with that account for as long as the subscription remains active without a gap.

Prices, plan features and credit weights may change with reasonable notice. Changes never apply retroactively to a period you have already paid for.

§ 04

Free credits and trial content

New accounts receive a starter grant of credits so you can try real generation before paying. The starter grant is a courtesy, not a right, and may change at any time.

Anything you produce on a free trial is yours to keep, subject to the acceptable-use rules below.

§ 05

Acceptable use

You will not use OnBrand to impersonate real people. Our Studio flow includes a safety pre-check that refuses briefs describing identifiable public figures or private individuals. Attempting to bypass that check is a breach of these terms.

You will not use OnBrand to produce or publish content that is unlawful, sexual content involving minors, harassment, hate speech, incitement to violence, deceptive political content, coordinated inauthentic behaviour, or content that infringes someone else's intellectual property or privacy rights.

You will not scrape, resell or wrap the service, or use it to build a competing generative-AI product.

We can suspend or close accounts that break these rules. Where the breach is serious we may also report it to the relevant authorities.

§ 06

Content ownership

You own the brand kit content you upload. You grant RIZZ AI LAB a limited licence to store, process and display it strictly to operate the service for you.

Content generated for you by the engine is yours to use, subject to the acceptable-use rules and to the terms of the underlying model providers, which we pass through as-is. AI-generated content is not eligible for copyright in every jurisdiction; check your local rules if that matters for your use case.

We may use aggregated, de-identified statistics about how the engine performs to improve OnBrand. We do not use your private brand data to train shared public models.

§ 07

Connected platforms

When you connect Instagram, TikTok or any other platform, that platform's own terms apply on top of these. You are responsible for keeping your connected accounts in good standing under those platforms' rules, including any required AI-content labelling.

OnBrand publishes what you approve (or, if you turn autopilot on, what your Taste Engine has learned you would approve). We do not guarantee that a given post will be delivered, ranked or shown by a platform · that is the platform's decision.

§ 08

Availability

We work to keep the service running, but we do not promise uninterrupted uptime. Scheduled maintenance, third-party outages (models, hosting, platform APIs) and force majeure events can interrupt service. Where a serious outage prevents publishing on time, we will make a reasonable effort to catch the queue up and, if appropriate, credit affected accounts.

§ 09

Liability

OnBrand is provided as-is. To the fullest extent permitted by law, RIZZ AI LAB is not liable for indirect, incidental, special, consequential or exemplary damages, or for loss of profits, revenue, data, goodwill or platform reach.

Where liability cannot be excluded, our total liability to you for any claim relating to the service is capped at the greater of the amount you paid to RIZZ AI LAB for the service in the 12 months before the claim, or 100 EUR.

Nothing in these terms limits liability that cannot be limited under Latvian or EU law, including for gross negligence, wilful misconduct, or your statutory rights as a consumer.

§ 10

Termination

You can cancel your subscription and delete your account at any time from Settings.

We can suspend or terminate access for breach of these terms, for non-payment, or where required by law. Where we terminate for convenience rather than breach, we will refund any prepaid but unused subscription fees on a pro-rata basis.

Sections that by their nature survive termination (ownership, liability, governing law, dispute resolution) continue to apply after the account is closed.

§ 11

Governing law

These terms are governed by the laws of the Republic of Latvia, without regard to conflict-of-laws rules. Disputes are subject to the exclusive jurisdiction of the courts of Riga, Latvia, except where mandatory consumer-protection rules of your country of residence give you the right to bring proceedings in your local courts.

If any part of these terms is found unenforceable, the rest continues in force.

§ 12

Changes

We may update these terms as the product evolves. Material changes will be announced in-app or by email at least 14 days before they take effect. Continuing to use the service after that date means you accept the new version.

§ 13

Contact

RIZZ AI LAB · Riga, Latvia · yes@rizzgroup.org.